1. Acceptance of Terms

By using the site www.twinsmoto.com, you unreservedly accept these general terms of use and sale. If you do not accept these terms, please do not use our site.

We reserve the right to modify these terms at any time. The applicable version is the one published on this page, with the last updated date shown above.

2. Site Access

Access to our site is free. You are responsible for ensuring your equipment is compatible with our site and that your internet connection is working.

We reserve the right to restrict access to certain parts of the site or the entire site, at any time and without notice.

3. Customer Account

To place an order, you may create a customer account or proceed as a guest. If you create an account:

• You must provide accurate, complete and up-to-date information.
• You are responsible for keeping your password confidential and for all activity on your account.
• You must notify us immediately of any unauthorised use of your account.
• We reserve the right to deactivate any account at our discretion.

4. Products & Prices

We make every effort to accurately display the colours, descriptions and features of our products. However, we cannot guarantee that your screen display exactly reflects the actual product.

• Prices are shown in euros (€) inclusive of all taxes.
• We reserve the right to change prices at any time without notice.
• The applicable price is the one displayed at the time your order is confirmed.
• In the event of an obvious pricing error, we reserve the right to cancel the relevant order.

5. Orders

Any order placed on our site constitutes a sales contract between you and Twins Moto. The order is confirmed once payment has been validated and a confirmation email sent.

We reserve the right to refuse or cancel any order in the following cases:

• Product out of stock or unavailable
• Error in the information provided by the customer
• Unresolved payment issue
• Suspicion of fraud

6. Payment

We accept the following payment methods: credit/debit card (Visa, Mastercard), PayPal and other methods offered at checkout. All transactions are secure and encrypted.

By submitting your payment information, you confirm that you are authorised to use the payment method provided.

7. Delivery

Delivery times and costs are indicated during the ordering process. They vary according to the destination and carrier chosen.

• We are not responsible for delays caused by the carrier, customs or events beyond our control.
• The risk of loss or damage to products is transferred to the customer upon handover to the carrier.
• In the event of a damaged parcel on delivery, you must raise reservations with the carrier and contact us within 48 hours.

8. Intellectual Property

All content on this site (texts, images, logos, graphics, videos, structure) is the exclusive property of Twins Moto or its partners. Any unauthorised reproduction, representation or exploitation of this content constitutes infringement subject to penalties.

9. Limitation of Liability

Twins Moto shall not be liable for direct or indirect damages resulting from the use or inability to use our site, to the extent permitted by applicable law.

We disclaim all liability for links to third-party sites present on our site, whose content we do not control.

10. Governing Law & Disputes

These terms are governed by the law applicable at the place of establishment of Twins Moto. In the event of a dispute, an amicable solution will be sought first. Failing that, the competent courts will be referred to.

For any dispute, please contact us first via our contact form.